Reference

What the Rules Are and How They Apply to You

Before you open an account, it is worth knowing exactly what you are agreeing to. Our terms govern every interaction on this platform — from how your account is created and verified to how deposits via JazzCash, Easypaisa, or Raast are processed and how…

Account terms apply at registrationJazzCash, Easypaisa, Raast covered by payment policyEligibility subject to local lawData handled under our privacy frameworkContact support for policy queries
777szgame What the Rules Are and How They Apply to You
REACH OUR LEGAL DESK

How to Contact Us About Policy Questions

If something in our terms is unclear, or if you need to raise a dispute or a data request, our support team handles these directly. You do not need to navigate a legal portal — reach us through the channels below and we will route your query to the right person. Responses to formal policy and data requests may take longer than standard account queries.

Live Chat Start a chat from inside your account for faster routing. Legal and data queries are flagged separately from general account support so they reach the right team.
Email Support Send formal data requests, account closure requests, or dispute notices by email. Include your registered account name and the payment method you use — JazzCash, Easypaisa, or Raast.
Account Help Section Your account settings page holds a help shortcut for policy-related questions. Use it to submit a query without leaving the platform and track its status from the same screen.
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Keep Your Account Safe

Your account data is stored with encryption in place at rest and in transit. We collect only what we need to run your account and process payments — name, contact details, and the payment identifiers linked to your JazzCash, Easypaisa, or Raast wallet. We do not sell or share that information with third parties for marketing. You can request a copy of the data we hold, ask for corrections, or request deletion, subject to legal retention obligations that apply in your jurisdiction.

Data Retention

We retain account records for the period required by applicable law. Once that period lapses and your account is closed, personal data is deleted or anonymised per our standard retention schedule.

Cookie Policy

We use session and analytics cookies to keep your account login active and to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Account Security

Account access is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, lock your account from the settings page and contact support immediately.

Requesting Changes

To correct personal data or update the wallet linked to your account — whether JazzCash, Easypaisa, or Raast — submit a request through live chat or email with your account name and the change required.

Your Legal Questions Answered

These are the questions we hear most often about our terms, your rights, and how policy works on this platform. If your question is not covered here, contact support and we will get back to you with a clear answer.

Yes. When terms are updated, the revised version is published with the effective date shown. Continuing to use your account after that date means you accept the updated terms.

Yes. Send a data access request by email or through live chat, including your registered name. We will respond within the timeframe required by applicable law in your region.

This is an identity verification requirement. Mismatched names can delay withdrawal processing or trigger a review. Make sure both are consistent before your first deposit.

You will be notified by email or on-screen message. During the review your account access is limited. Once the review closes you will receive an outcome and next steps from the support team.

Email or use live chat and label your message as a dispute. Provide your account name, the payment method used — Raast, JazzCash, or Easypaisa — and the transaction reference where available.

Access and eligibility depend on your local law and the eligible regions we serve. We recommend checking whether access is permitted under the rules that apply in your specific location.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.